FAQ

Common questions about Lindura Engineered Hardwood Floors

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  • Is Lindura safe?

    Lindura is safe! Today, flooring products are being introduced into the market that are filled with toxic chemicals which are then released into your home, but you can rest assure that Lindura is safe! Lindura is FSC, PEFC, Blue Angel certified, CARB 11 and Lacy Act compliant. So, when you choose to have Lindura installed in your home or office, you can have the peace of mind in knowing that your floor is safe.

  • What is wood powder technology?

    • Wood Power is made up predominantly of refined wood fibers, which are combined with minerals and aluminum oxide to make this natural compound.
    • The wood powder compound is layered on the core board prior to the pressing of the hardwood veneer. The pressing process which incorporates heat and pressure liquefies the wood powder compound which infuses the pores of the hardwood, creating the most durable and hard wearing engineered floor.
    • The process is repeated on the backside of each board for stability.
    • Unlike other infused hardwoods, the process is not visible in the finished product and the hardwood boards display all of the beauty and natural characteristics of the wood species

  • Where can I purchase Lindura?

    Lindura can only be purchased through your local retail flooring store. Neptune is a proud supporter of local businesses that strive to make your flooring experience one to remember. Please visit our dealer locator to find a retailer near you.

  • How do I maintain my Lindura floor?

    • Sweep or vacuum daily using soft bristle attachments.
    • Clean up spills and excessive liquids immediately.
    • Damp mop as needed and use cleaners recommended with no-wax or oil.
    • Use proper floor protection devices such as felt protectors under furniture.
    • Use a mat at entrance ways (please ensure the mat doesn’t have rubber backing).
    • Do not use abrasive cleaners, bleach or wax to maintain the floor.
    • Do not drag or slide heavy objects across the floor.